Our friendly Customer Support Teamis always happy to help you! Please call/text/email our Customer Support team at 636-344-0498 or info@asnowha.com for all questions, comments, and concerns.
We hope that you love our products as much as we do, but we understand that sometimes things happen. If you’re not satisfied with your Asnowha purchase, you can return your order to get a refund within 30 days of purchase. Our 30 day money-back guarantee ensures that you can try our products risk-free. Any issues after day 30 and you can send it back to us to repair.
Please note that we cannot issue refunds past 30 days. BUT… if you have any rips, breaks, or tears you can send your product back to us and we will repair it for free!
Need to return a product? Our friendly Customer Support Team will be happy to help you! Please call/text/email our Customer Support team at 636-344-0498 or info@asnowha.com for assistance in returning your item(s).
If you need to return a product:
If you haven’t received a refund yet,
If you’ve done all of this and you still have not received your refund yet, please contact us at 636-344-0498 or info@asnowha.com
Only regular-priced items may be eligible for a full refund. Unopened sale items qualify for a partial refund or store credit if returned within 30 days. If sale items have been opened, you will be eligible to receive store credit if returned within 30 days.
We are able to replace items if they are damaged during transit, or if the size doesn’t quite fit right. If you need to exchange it for the same item, send us an email at info@asnowha.com.
Asnowha reserves the right, at its sole discretion, to reject any return that does not comply with these requirements. In no event will any replacement or refund constitute an admission of any kind by Asnowha. We reserve the right to fully investigate claims that we believe may be unfounded or fraudulent.